Given the likelihood
that I might have scared some of you away last week with a too long and
rambling post, the goals this week are to be crisp, concise, and
conversation-starting.
"Half of Fundraisers in Top Job Would Like to Quit."
That's the headline screaming in my daily email from the Chronicle of
Philanthropy this week. Digging in to the article only proves
more depressing: one in three
CEO's is at best "lukewarm" about their top fundraiser. A two-way street of fundraising
dissatisfaction.
This does not bode well
for the future of philanthropy.
For giving to thrive, we need capable, committed, and satisfied
development professionals who bring value to their organizations and who are
valued. It is time for some
radical reformation in how we attract people to fundraising and how we train
them to be successful.
I have not yet met anyone
who announced in the fourth grade that he/she would become a fundraiser (and if
you are out there, please speak up!).
Development professionals were not at my high school's career day and no
one came to my small liberal arts college looking to hire the next great
fundraiser. In fact, most every
one I know who works in fundraising came to it initially through a back door. We wanted to work on a cause we
believed in and the only jobs always available
involved raising money (and usually six other tasks, too). Or, we actually had another role in an
organization but soon enough someone on the development side left and our
friendly personalities ushered us to the fundraising desk.
Some of us, myself
included, are grateful for that happenstance, for it opened our eyes to a very
inspiring and challenging career path.
But, as the Chronicle
article highlights, it's a process that, in general, isn't working.
I see at least three key steps for ensuring we have a steady stream of smart, strategic and passionate people
seeking out fundraising as a career:
1)
We must talk about philanthropy and fundraising with our kids. Exposure to
philanthropy and its joy just might spark a fourth grader to realize that one
path to changing the world is by getting involved in nonprofits and
fundraising.
2)
Those of us who love being in this profession must talk about it more. We have to find our way into career
days or make sure our media outlets include stories of satisfaction from a job
in development and philanthropy. For a profession so good at running campaigns,
we haven't yet done a very good job inspiring people to CHOOSE our career.
3)
We must ensure that our job descriptions are about more than meeting
fundraising goals. Think about
most of the postings out there for development staff. Unless you are already committed to the profession, they
aren't all that enticing. We do
much more than raise money. We
need to make sure that our organizations recognize that and recruit people to
jobs that "broker dreams" (ala Sissy Bouchard).
And, we must do more to
support and train people when they first climb into that development officer's
chair. We need to go beyond
fundraising workshops, conferences, and classes.
First, we need a
concerted effort to create a mentorship program so every new development
officer, rural or urban, from a big or small organization, has a chance to
connect with a professional who loves his/her work.
This past year I
participated in an empowering mentoring program through AFP Washington. I was
paired with a smart and savvy fundraising professional in Seattle and during
our monthly phone calls we each learned from each other, sharing what's worked,
what hasn't, what inspires us and what doesn't. I'm a better fundraiser for that relationship and I'd like
to think that if everyone just starting out could have such a support, we'd see
so much less dissatisfaction. Such
programs exist, but they are small and voluntary and typically take a backseat
in professional organizations to planning the next conference, workshop, or
gathering. Just like in
fundraising, personal connections make a difference and mentoring programs
deserve to be elevated in their importance.
Second, we need to try
experimenting with other ways of building the fundraising capacity of nonprofit
organizations. My experience has
been mostly in small and now rural organizations, so I'm thinking of them first
and foremost here. What if we
experimented with actually placing a fundraising coach/mentor with a few
organizations each year, rather than giving grants for trainings or projects? I'm picturing a teach-them-to-fish-rather-than-giving-them-fish
concept or a sort of loaned executive program.
It takes going through a
whole year to really understand how your organization and fundraising cycle
works. So, after carefully
screening organizations for the basic foundations of potential, we could offer
them a professional coach for a whole year. The nonprofit's staff would do all the actual fundraising
work, but they'd have a guide, a sounding board, a source of resources and
experiences to help them plot their own best course. Fundraising concepts and ideas are more likely to
"stick" when they are directly relevant to your organization and you
don't have to translate what you heard at a conference to your own day-to-day
efforts.
I bet that after a year
of support for the board and staff, the organizations would be more than ready
to raise their own funds into the future.
Slowly, but deeply and surely, we'd actually change organizations'
cultures and capacities for fundraising.
If we could do that, we'd make a big dent in the attrition and
dissatisfaction that plagues our profession. And, then, we can really start changing the world through
philanthropy.
What do you think we
need to do to recruit and retain more passionate, qualified, and
inspiring people in fundraising?
Do you think we'll ever hear a fourth grader say "I want to be a
fundraiser when I grow up?"
This blog is one of the most interesting and thought-provoking that Philanthropos Tropos has yet delivered. On the retention issue, I expect it is important to know the downsides that lead to departure, and also to know more about what people like and enjoy when they do this work over the long haul. In my academic experience, which involved quite a bit of work with development people, the pressure of high-demand productivity from, say, the institution's president could lead to exhaustion, burn out, and departure. The folks who succeeded and thrived enjoyed not only working with others, say, with faculty to achieve goals of mutual interest, but they also enjoyed the support, friendship, and interaction with all sorts of people through the college. As for interesting those fourth graders about work in this field, I can well imagine that they would find much about development work appealing: you meet interesting people, you get to talk about good causes, you make the community better, you may get to travel, you can see tangible results from your work, you can help other people to feel good about themselves and for justifiable reasons. What's not to like about that kind of a job life? -- JKR
ReplyDeleteas a non-fundraising professional, tell me why it is not fulfilling? what wears you out about it? that opens up ideas coming from those of us with different but, at times, equally unfulfilling jobs!
ReplyDeleteThanks to both commentators for your good points...I think I'll write more about this in today's post...so check out the newest post later this week. As for what's unfulfilling, I have to admit I've been very lucky in my career and always found the fundraising aspect very fulfilling...so I'll have to tackle it a bit more from the what works side.
DeleteGreat blog post! (I read it the day it arrived in my inbox, but just now having a chance to comment.)
ReplyDeleteI completely agree with you (in fact, I think this is one of the challenges we want to address in this year's Symposium) and think this is your most thought-provoking blog post yet.
And yes! I echo your thoughts completely on the mentoring program. It has, by far, been my most rewarding experience in AFP. I've thoroughly enjoyed our monthly calls, sharing of great ideas and ability to bounce ideas off of eachother. I'm a better fundraiser for it as well. In this profession, it truly is about creating personal connections and I like how tyhe mentoring aspect creates structure around ways we can connect with other fundraising professionals.